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Specific Needs for Healthcare
- Integrate with existing software and key applications
- Medical and pharmacy documents: clinical examination and registration forms, medical prescriptions, explanations of benefits (EOBs), UB92, HCFA and other
- Complicated structure of the documents: multi-paging, line items, various layouts, accompanying documents with patient’s test results
- Searchable archives with quick and security access
- Remote access to patient’s histories
- Regulatory compliance
Business Process Automation (BPA) solutions help you deliver superior level of medical treatment, accelerate drug discovery and assure regulatory compliance through automated and accurate processing and archiving various medical and pharmacy documents. They provide document-centric workflow to manage the lifecycle of medical documents and patient records, from the initial capture into a digital repository through the process management, delivery and archive stages. They integrate network fax servers, workflow and document management with healthcare information systems to streamline document management and improve information availability for healthcare organizations. This eliminates the error of manual paper handling, insuring document security and HIPAA regulations.
Features for Healthcare
- Integrate with existing software and key applications
- Automated patient records management and archiving
- Reliable information tracking and audit trail of orders
- Support HIPAA compliance and other regulatory mandates
- Automatic recognition and routing of faxed and scanned documents
- Workflows triggered by incoming documents
- Medical records archived and accessible in a protected environment
- Authorized access from any workstation or Web portal
- Security from unauthorized access throughout the entire process
- Audit trails of all activity and processes
- Document delivery options: faxing, CD/DVD, email or printing
Benefits for Healthcare
- Reduced space, time and people required for storage and retrieval of paper documents
- Lower claims rejection rate from the industry average of 40 percent
- Reduced accounts receivable from the industry average of more than 60 days outstanding
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- Delivery of vital medical information to the right person at the right time
- Greater accuracy of reports, analysis and attestations
- Reduced average cost of unavailable or bad information to a doctor, estimated at $35K per doctor per year
- Immediate availability of case-management repository of new care procedures and results
- Electronic review of orders, results and pharmaceutical history that can potentially reduce:
- Some of the more than 100,000 lives per year lost due to medical error
- Potential drug interactions conflicts
- Arithmetic errors made by 90 percent of nurses 10 percent of the time when doing manual dosage calculations
- Readily available information for utilization reviews of diagnostic procedures to determine the highest reimbursement
- Best Medical Practices dissemination through digital analysis of results and quality of care
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- In-depth repository search and analysis of disease tracking and treatments by showing trends and projections
- Eliminating labor-intensive and time-consuming manual entry operations
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